Crossroads Psychiatric Program

Listed by SAMHSA as: CarolinaEast Medical Center

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

2000 Neuse Boulevard, New Bern, NC 28560

Phone: (252) 633-8204

Insurance and payment

  • Insurance accepted; network status unknown
  • Medicaid accepted; plan participation unknown
  • Medicare accepted; plan participation unknown
  • Cash / self-pay available
  • Military insurance accepted

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Mental health treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children

Service Setting

Hospital inpatient/24-hour hospital inpatient

Facility Type

Separate inpatient psychiatric unit of a general hospital

Pharmacotherapies

ChlorpromazineFluphenazineHaloperidolAripiprazoleAsenapineBrexpiprazoleCariprazineClozapineIIoperidoneLurasidoneOlanzapinePaliperidoneQuetiapineRisperidoneZiprasidoneNicotine replacementAntipsychotics used in treatment of SMI

Treatment Approaches

Activity therapyCognitive behavioral therapyCouples/family therapyElectroconvulsive therapyGroup therapyIndividual psychotherapyAbnormal involuntary movement scale

Facility Operation

Private non-profit organization

Payment/Insurance Accepted

County or local government fundsMedicareMedicaidFederal military insurance (e.g., TRICARE)Other State fundsPrivate health insuranceCash or self-paymentState-financed health insurance plan other than MedicaidState mental health agency (or equivalent) fundsU.S. Department of VA funds

Special Programs/Groups

Persons 18 and older with serious mental illness (SMI)

Assessment/Pre-treatment

Screening for tobacco use

Testing

Laboratory testing

Education and Counseling Services

Smoking/vaping/tobacco cessation counseling

Facility Smoking Policy

Smoking not permitted

Age Groups Accepted

Young AdultsAdultsSeniors

Facility Vaping Policy

Vaping not permitted

Ancillary Services

Family psychoeducationCase management serviceSuicide prevention servicesEducation services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.