BestLife

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

1 Federal Street, Springfield, MA 01105

Phone: (413) 233-5323

Intake: (844) 642-9355

Insurance and payment

  • Insurance accepted; network status unknown
  • Medicaid accepted; plan participation unknown
  • Medicare accepted; plan participation unknown
  • Sliding fee scale available
  • Cash / self-pay available
  • Military insurance accepted

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Substance use treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children

Service Setting

OutpatientRegular outpatient treatment

External Opioid Medications Source

No formal relationship with prescribing entity

Type of Alcohol Use Disorder Treatment

Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere

External Source of Medications Used for Alcohol Use Disorder Treatment

In-network prescribing entityNo formal relationship with prescribing entity

Type of Opioid Treatment

Accepts clients using MAT but prescribed elsewhere

Pharmacotherapies

Medication for mental disorders

Treatment Approaches

Anger managementCognitive behavioral therapyMotivational interviewingMatrix ModelRelapse preventionSubstance use disorder counselingTrauma-related counselingTelemedicine/telehealth therapy

Facility Operation

Private non-profit organization

License/Certification/Accreditation

State substance use treatment agencyState mental health departmentCommission on Accreditation of Rehabilitation Facilities (CARF)

Payment/Insurance Accepted

Federal, or any government funding for substance use treatment programsMedicareMedicaidFederal military insurance (e.g., TRICARE)Private health insuranceCash or self-paymentState-financed health insurance plan other than MedicaidSAMHSA funding/block grants

Payment Assistance

Sliding fee scale (fee is based on income and other factors)

Assessment/Pre-treatment

Comprehensive mental health assessmentComprehensive substance use assessmentScreening for tobacco useScreening for substance useScreening for mental disorders

Testing

TB screening

Transitional Services

Aftercare/continuing careDischarge PlanningNaloxone and overdose educationOutcome follow-up after discharge

Recovery Support Services

Recovery coach

Other Services

Treatment for other addiction disorder

Education and Counseling Services

Substance use disorder educationSmoking/vaping/tobacco cessation counselingIndividual counselingGroup counselingFamily counseling

Facility Smoking Policy

Smoking permitted in designated area

Age Groups Accepted

Children/AdolescentsYoung AdultsAdultsSeniors

Sex Accepted

FemaleMale

Exclusive Services

Specially designed program for DUI/DWI clients

Language Services

SpanishSign language services for the deaf and hard of hearing

Facility Vaping Policy

Vaping permitted in designated area

Ancillary Services

Case management serviceMental health services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.