Brightside for Families and Children

Mercy Hospital Campus Medical Building

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

300 Stafford Street, Springfield, MA 01104

Phone: (413) 539-2467

Intake: (413) 539-2480

Insurance and payment

  • Insurance accepted; network status unknown
  • Medicaid accepted; plan participation unknown

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Mental health treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children

Service Setting

Outpatient

Facility Type

Outpatient mental health facility

Treatment Approaches

Couples/family therapyIndividual psychotherapy

Facility Operation

Private non-profit organization

Payment/Insurance Accepted

MedicaidPrivate health insurance

Special Programs/Groups

Young adultsClients who have experienced intimate partner violence, domestic violencePersons with post-traumatic stress disorder (PTSD)Children/adolescents with serious emotional disturbance (SED)

Facility Smoking Policy

Smoking not permitted

Age Groups Accepted

Children/AdolescentsYoung AdultsAdults

Language Services

Spanish

Facility Vaping Policy

Vaping not permitted

Ancillary Services

Family psychoeducationIntegrated primary care services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.