Alexander Youth Network

PRTF

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

6220 Thermal Road, Charlotte, NC 28211

Phone: (704) 366-8712

Intake: (704) 362-8470

Insurance and payment

  • Insurance accepted; network status unknown
  • Medicaid accepted; plan participation unknown
  • Sliding fee scale available
  • Cash / self-pay available

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Mental health treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children

Service Setting

Residential/24-hour residential

Facility Type

Residential treatment center (RTC) for children

Treatment Approaches

Activity therapyCognitive behavioral therapyGroup therapyIndividual psychotherapyAbnormal involuntary movement scale

Facility Operation

Private non-profit organization

Payment/Insurance Accepted

Community Mental Health Block GrantsMedicaidPrivate health insuranceCash or self-paymentState-financed health insurance plan other than Medicaid

Payment Assistance

Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups

Clients who have experienced traumaPersons with post-traumatic stress disorder (PTSD)Children/adolescents with serious emotional disturbance (SED)

Testing

Laboratory testing

Facility Smoking Policy

Smoking not permitted

Age Groups Accepted

Children/AdolescentsAdults

Facility Vaping Policy

Vaping not permitted

Ancillary Services

Court-ordered outpatient treatmentFamily psychoeducationCase management serviceEducation services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.