Female Residential/Nancy Hanna House
Listed by SAMHSA as: New Directions Inc
✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going
Contact
30800 Chagrin Boulevard, Cleveland, OH 44124
Phone: (216) 591-0324
Intake: (216) 591-0324 ext. 169
Insurance and payment
- Insurance accepted; network status unknown
- Medicaid accepted; plan participation unknown
- Sliding fee scale available
- Payment assistance available
- Cash / self-pay available
Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.
Services
Type of Care
Substance use treatmentMental health treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children
Service Setting
Outpatient
Facility Type
Outpatient mental health facility
Pharmacotherapies
Nicotine replacementNon-nicotine smoking/tobacco cessation
Treatment Approaches
Cognitive behavioral therapyCouples/family therapyDialectical behavior therapyGroup therapyIntegrated Mental and Substance Use Disorder treatmentIndividual psychotherapyTelemedicine/telehealth therapy
Facility Operation
Private non-profit organization
Payment/Insurance Accepted
County or local government fundsCommunity Service Block GrantsMedicaidOther State fundsPrivate health insuranceState corrections or juvenile justice fundsCash or self-paymentState welfare or child and family services funds
Payment Assistance
Payment assistance (check with facility for details)Sliding fee scale (fee is based on income and other factors)
Special Programs/Groups
Young adultsClients with co-occurring mental and substance use disorders
Assessment/Pre-treatment
Screening for tobacco use
Testing
Metabolic syndrome monitoringLaboratory testing
Recovery Support Services
Housing services
Education and Counseling Services
Smoking/vaping/tobacco cessation counseling
Facility Smoking Policy
Smoking not permitted
Age Groups Accepted
Children/AdolescentsYoung AdultsAdults
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Assertive community treatmentCourt-ordered outpatient treatmentFamily psychoeducationSupported housingCase management serviceSuicide prevention servicesEducation services
When you call, ask:
- Are you taking new patients right now?
- Do you accept my insurance, Medicaid, or a sliding fee scale?
- Is there a waitlist — and how long?
- What should I bring to the first appointment?
- Do you offer telehealth if I can't get there?
Five minutes on the phone can save a wasted trip.