Behavioral Health/Substance Use Dept

Listed by SAMHSA as: North End Waterfront Health

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

332 Hanover Street, Boston, MA 02113

Phone: (617) 643-1195

Intake: (617) 643-8080

Insurance and payment

  • Insurance accepted; network status unknown
  • Medicaid accepted; plan participation unknown
  • Medicare accepted; plan participation unknown
  • Sliding fee scale available
  • Cash / self-pay available
  • Military insurance accepted

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Substance use treatmentMental health treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children

Service Setting

Outpatient

Pharmacotherapies

HaloperidolOlanzapine/Fluoxetine combinationRisperidoneNicotine replacementNon-nicotine smoking/tobacco cessationAntipsychotics used in treatment of SMI

Treatment Approaches

Activity therapyCognitive behavioral therapyCouples/family therapyDialectical behavior therapyGroup therapyIntegrated Mental and Substance Use Disorder treatmentIndividual psychotherapyTelemedicine/telehealth therapyAbnormal involuntary movement scale

Facility Operation

Private non-profit organization

License/Certification/Accreditation

Federally Qualified Health Center

Payment/Insurance Accepted

Federal GrantsMedicareMedicaidFederal military insurance (e.g., TRICARE)Private health insuranceCash or self-paymentState-financed health insurance plan other than Medicaid

Payment Assistance

Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups

Clients with co-occurring mental and substance use disordersClients with HIV or AIDS

Assessment/Pre-treatment

Screening for tobacco use

Testing

HIV testingSTD testingTB screeningMetabolic syndrome monitoringTesting for Hepatitis B (HBV)Testing for Hepatitis C (HCV)Laboratory testing

Recovery Support Services

Housing servicesMentoring/peer support

Education and Counseling Services

Smoking/vaping/tobacco cessation counseling

Facility Smoking Policy

Smoking not permitted

Age Groups Accepted

Children/AdolescentsYoung AdultsAdultsSeniors

Language Services

SpanishSign language services for the deaf and hard of hearingOther languages (excluding Spanish)

Other Languages

Italian

Facility Vaping Policy

Vaping not permitted

Ancillary Services

Assertive community treatmentChronic disease/illness managementDiet and exercise counselingFamily psychoeducationIntensive case managementLegal advocacyCase management serviceIntegrated primary care servicesSuicide prevention servicesEducation services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.