Community Services Institute
✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going
Contact
1695 Main Street, Springfield, MA 01103
Phone: (413) 739-5572 ext. 209
Intake: (413) 739-5572 ext. 205
Insurance and payment
- Insurance accepted; network status unknown
- Medicaid accepted; plan participation unknown
- Medicare accepted; plan participation unknown
- Sliding fee scale available
- Cash / self-pay available
- Military insurance accepted
Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.
Services
Type of Care
Mental health treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children
Service Setting
Outpatient
Facility Type
Outpatient mental health facility
Treatment Approaches
Activity therapyCognitive behavioral therapyCouples/family therapyDialectical behavior therapyGroup therapyIndividual psychotherapyTelemedicine/telehealth therapyAbnormal involuntary movement scale
Facility Operation
Private for-profit organization
Payment/Insurance Accepted
MedicareMedicaidFederal military insurance (e.g., TRICARE)Private health insuranceCash or self-paymentState-financed health insurance plan other than Medicaid
Payment Assistance
Sliding fee scale (fee is based on income and other factors)
Special Programs/Groups
Young adultsSeniors or older adultsVeteransActive duty militaryMembers of military familiesCriminal justice (other than DUI/DWI)/Forensic clientsClients with co-occurring mental and substance use disordersClients with HIV or AIDSClients who have experienced traumaPersons with post-traumatic stress disorder (PTSD)Children/adolescents with serious emotional disturbance (SED)Persons 18 and older with serious mental illness (SMI)
Assessment/Pre-treatment
Screening for tobacco use
Education and Counseling Services
Smoking/vaping/tobacco cessation counseling
Facility Smoking Policy
Smoking not permitted
Age Groups Accepted
Children/AdolescentsYoung AdultsAdultsSeniors
Language Services
Sign language services for the deaf and hard of hearingSpanishOther languages (excluding Spanish)
Other Languages
Portuguese
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Court-ordered outpatient treatmentFamily psychoeducationSuicide prevention services
When you call, ask:
- Are you taking new patients right now?
- Do you accept my insurance, Medicaid, or a sliding fee scale?
- Is there a waitlist — and how long?
- What should I bring to the first appointment?
- Do you offer telehealth if I can't get there?
Five minutes on the phone can save a wasted trip.