United Community and Family Services

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

351 North Frontage Road, New London, CT 06320

Phone: (860) 822-4766

Intake: (860) 442-4319

Insurance and payment

  • Insurance accepted; network status unknown
  • Medicaid accepted; plan participation unknown
  • Medicare accepted; plan participation unknown
  • Sliding fee scale available
  • Payment assistance available
  • Cash / self-pay available
  • Military insurance accepted

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Substance use treatmentMental health treatment

Service Setting

Outpatient

Facility Type

Outpatient mental health facility

Treatment Approaches

Cognitive behavioral therapyCouples/family therapyGroup therapyIntegrated Mental and Substance Use Disorder treatmentIndividual psychotherapyTelemedicine/telehealth therapy

Emergency Services

Psychiatric emergency mobile/off-site services

Facility Operation

Private non-profit organization

License/Certification/Accreditation

Federally Qualified Health Center

Payment/Insurance Accepted

County or local government fundsMedicareMedicaidFederal military insurance (e.g., TRICARE)Other State fundsPrivate health insuranceCash or self-paymentState-financed health insurance plan other than MedicaidState mental health agency (or equivalent) fundsState welfare or child and family services funds

Payment Assistance

Payment assistance (check with facility for details)Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups

Young adultsSeniors or older adultsVeteransActive duty militaryMembers of military familiesClients with co-occurring mental and substance use disordersClients with HIV or AIDSClients who have experienced traumaPersons with traumatic brain injury (TBI)Persons with Alzheimer's or dementiaPersons with post-traumatic stress disorder (PTSD)Children/adolescents with serious emotional disturbance (SED)Persons 18 and older with serious mental illness (SMI)

Assessment/Pre-treatment

Screening for tobacco use

Testing

HIV testingSTD testingTB screeningTesting for Hepatitis B (HBV)

Recovery Support Services

Mentoring/peer support

Education and Counseling Services

Smoking/vaping/tobacco cessation counseling

Facility Smoking Policy

Smoking not permitted

Age Groups Accepted

Children/AdolescentsYoung AdultsAdultsSeniors

Language Services

Spanish

Facility Vaping Policy

Vaping not permitted

Ancillary Services

Court-ordered outpatient treatmentDiet and exercise counselingFamily psychoeducationCase management serviceIntegrated primary care servicesSuicide prevention services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.