Family Access Center

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

300 West Broadway, Council Bluffs, IA 51503

Phone: (712) 328-3700

Insurance and payment

  • Insurance accepted; network status unknown
  • Medicaid accepted; plan participation unknown
  • Medicare accepted; plan participation unknown
  • Sliding fee scale available
  • Cash / self-pay available

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Substance use treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children

Service Setting

OutpatientIntensive outpatient treatmentRegular outpatient treatment

External Opioid Medications Source

No formal relationship with prescribing entity

Type of Alcohol Use Disorder Treatment

Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere

External Source of Medications Used for Alcohol Use Disorder Treatment

In-network prescribing entityNo formal relationship with prescribing entity

Type of Opioid Treatment

Accepts clients using MAT but prescribed elsewhere

Treatment Approaches

Cognitive behavioral therapyMotivational interviewingMatrix ModelRelapse preventionSubstance use disorder counselingTelemedicine/telehealth therapy

Facility Operation

Private for-profit organization

License/Certification/Accreditation

State department of healthCouncil on Accreditation (COA)

Payment/Insurance Accepted

MedicareMedicaidPrivate health insuranceCash or self-paymentState-financed health insurance plan other than Medicaid

Payment Assistance

Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups

Adult womenSeniors or older adultsCriminal justice (other than DUI/DWI)/Forensic clientsClients with co-occurring mental and substance use disordersClients with co-occurring pain and substance use disordersClients with HIV or AIDSClients who have experienced sexual abuseClients who have experienced intimate partner violence, domestic violenceClients who have experienced trauma

Assessment/Pre-treatment

Comprehensive substance use assessmentInterim services for clientsScreening for tobacco useScreening for substance useScreening for mental disorders

Testing

Drug or alcohol urine screening

Transitional Services

Aftercare/continuing careDischarge PlanningOutcome follow-up after discharge

Education and Counseling Services

Substance use disorder educationIndividual counselingGroup counselingFamily counselingMarital/couples counseling

Facility Smoking Policy

Smoking permitted in designated area

Age Groups Accepted

Children/AdolescentsYoung AdultsAdultsSeniors

Sex Accepted

FemaleMale

Facility Vaping Policy

Vaping permitted in designated area

Ancillary Services

Mental health services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.