Northwest Behavioral Health Services

✓ Last verified from the SAMHSA dataset on June 16, 2026 · call to confirm availability and details before going

Contact

2392 Edgewood Avenue North, Jacksonville, FL 32254

Phone: (904) 781-7797 ext. 0

Insurance and payment

  • Medicaid accepted; plan participation unknown
  • Medicare accepted; plan participation unknown
  • Sliding fee scale available
  • Cash / self-pay available
  • Military insurance accepted

Call to verify network status, benefits, prior authorization, and any out-of-pocket costs before scheduling.

Services

Type of Care

Substance use treatmentTreatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children

Service Setting

OutpatientRegular outpatient treatment

Opioid Medications used in Treatment

Buprenorphine used in Treatment

Type of Alcohol Use Disorder Treatment

Does not treat alcohol use disorder

Type of Opioid Treatment

Lofexidine or Clonidine detoxification

Pharmacotherapies

Buprenorphine with naloxoneLofexidineClonidine

Treatment Approaches

Anger managementBrief interventionCognitive behavioral therapySubstance use disorder counselingTelemedicine/telehealth therapyTrauma-related counseling

Facility Operation

Private non-profit organization

License/Certification/Accreditation

Commission on Accreditation of Rehabilitation Facilities (CARF)

Payment/Insurance Accepted

MedicareMedicaidFederal military insurance (e.g., TRICARE)Cash or self-paymentState-financed health insurance plan other than Medicaid

Payment Assistance

Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups

AdolescentsYoung adultsAdult womenPregnant/postpartum womenAdult menSeniors or older adultsVeteransActive duty militaryMembers of military familiesCriminal justice (other than DUI/DWI)/Forensic clientsClients with co-occurring mental and substance use disordersClients with co-occurring pain and substance use disordersClients with HIV or AIDSClients who have experienced sexual abuseClients who have experienced intimate partner violence, domestic violenceClients who have experienced trauma

Assessment/Pre-treatment

Comprehensive mental health assessmentOutreach to persons in the communityScreening for substance useScreening for mental disorders

Testing

Drug or alcohol urine screening

Transitional Services

Aftercare/continuing careDischarge Planning

Recovery Support Services

Assistance with obtaining social services

Other Services

Treatment for other addiction disorder

Education and Counseling Services

Substance use disorder educationIndividual counselingGroup counselingFamily counseling

Facility Smoking Policy

Smoking permitted without restriction

Age Groups Accepted

Children/AdolescentsYoung AdultsAdultsSeniors

Sex Accepted

FemaleMale

Exclusive Services

Specially designed program for DUI/DWI clients

Language Services

Sign language services for the deaf and hard of hearing

Facility Vaping Policy

Vaping permitted without restriction

Ancillary Services

Case management serviceMental health servicesSuicide prevention services

When you call, ask:

  • Are you taking new patients right now?
  • Do you accept my insurance, Medicaid, or a sliding fee scale?
  • Is there a waitlist — and how long?
  • What should I bring to the first appointment?
  • Do you offer telehealth if I can't get there?

Five minutes on the phone can save a wasted trip.